Refund & Returns Policy

At EverMoreLoves, we want you to feel confident in your purchase. If you are not satisfied, we offer a 30-day return policy under the terms outlined below.

1. Return Eligibility

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase is required

Items returned without prior authorization may not be accepted.

2. How to Start a Return

To request a return, please contact us at:

Our Contacts page or Email us at support@evermoreloves.com

Include:

• Your full name

• Order number

• Reason for return

Our support team will provide return instructions if your request is approved.

3. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

4. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and arrange a replacement or refund where appropriate.

5. Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, refunds will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your payment provider.

6. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once opened or used.

If applicable, this will be noted on the product page.

7. Exchanges

We do not offer direct exchanges. If you would like a different item, please return your original purchase (if eligible) and place a new order.

8. Contact Us

If you have questions about returns or refunds, please contact us at:

support@evermoreloves.com